---
title: "Rheem Pro Partner AC Dealer in Boca Raton | Direct Cooling"
description: "Direct Cooling is a Rheem Pro Partner in Boca Raton. Compare Endeavor Line models by SEER2 and EER2, PlusOne leak detection, and Florida warranty coverage."
canonical_url: "https://www.directcoolingfl.com/rheem"
last_updated: "2026-10-06"
language: "en"
---

Rheem in Boca Raton

# Rheem AC Systems in Boca Raton, Installed by a Rheem Pro Partner

Direct Cooling installs and services Rheem air conditioners and heat pumps in Boca Raton as a Rheem Pro Partner. Rheem's 2026 Endeavor Line low-GWP air conditioners run from 13.4 to 20 SEER2 on R-454B refrigerant, with a PlusOne Refrigerant Detection System on the low-GWP models. This page lays out every model's published ratings, what Pro Partner status actually requires, and how Florida law treats a Rheem warranty.

[Call or Text (561) 210-7605](tel:+15612107605) [Request a Free Estimate](https://www.directcoolingfl.com/contact)

- 4.9 on Google, 360+ reviews
- FL license CAC1819111
- BBB A+ accredited

**Licensed and Insured** FL License CAC1819111

**4.9 Stars on Google** 360+ customer reviews

**BBB A+ Accredited** Accredited since 2021

**American Standard and Rheem** Authorized dealer installs

**Family-Run Since 2017** 20+ years of HVAC experience

By [Direct Cooling](https://www.directcoolingfl.com/authors/direct-cooling), FL license CAC1819111Updated October 6, 20268 min readSources listed at the end

The program

## What Rheem Requires of a Pro Partner

Pro Partner is Rheem's contractor program. Its 2025 eligibility rules are published in Rheem's own contractor brochure, and they are measured every year:

- At least 60 percent of the contractor's annual residential equipment purchases are Rheem products
- A four-star customer rating on Rheem's Online Ratings and Reviews Program, from at least 30 customer review submissions per year
- At least 10 business-wide hours of Rheem-authorized training each year, online, in class or at Rheem conferences
- All required, current state license documentation, and good standing with the Rheem distributor

What it means for you

## Why a Rheem Pro Partner Matters When You Replace an AC

If you are replacing an AC in Boca Raton and Rheem is on your short list, Pro Partner status tells you three concrete things about the installer: the company installs enough Rheem equipment to meet a purchasing threshold, it keeps a four-star rating from a minimum number of real customer reviews each year, and its team logs Rheem-authorized training hours every year. Those are Rheem's published conditions, not a marketing badge anyone can buy.

It also tells you something you should weigh honestly. A contractor that buys at least 60 percent Rheem will naturally lead with Rheem. We are also an [American Standard](https://www.directcoolingfl.com/american-standard) Customer Care Dealer, so if you want both brands quoted for the same house, ask for both.

Rheem installs are part of our public permit record. City of [West Palm Beach](https://www.directcoolingfl.com/service-area/west-palm-beach) permit records for our license, CAC1819111, include a 2022 air conditioner [change-out](https://www.directcoolingfl.com/ac-replacement) listing a Rheem 2.5-ton, 16 SEER system. We never publish a customer's address; the permit portal is public if you want to check contractor history yourself.

The state license comes first. Direct Cooling LLC holds Florida certified air conditioning contractor license CAC1819111, active through August 31, 2028, and Florida's warranty statute keys on installation by a Chapter 489 licensed contractor. Frank Rey founded the company in 2017 after more than 20 years in HVAC and trains every technician himself.

![Direct Cooling technician beside a Rheem commercial unit still in its lifting straps](https://www.directcoolingfl.com/img/work/direct-cooling-rheem-commercial-unit-rigging.webp)

[Commercial](https://www.directcoolingfl.com/commercial-hvac)Rheem commercial unit ready to set

Endeavor Line air conditioners

## Rheem Air Conditioners by Model: SEER2, EER2 and Compressor

Rheem sells its Endeavor Line in Prestige, Classic Plus and Classic series. These are the R-454B (low-GWP) air conditioners from Rheem's 2026 comparison brochure and model brochures.

Rheem Endeavor Line low-GWP air conditioners (manufacturer figures, up to)

| Model | Series | SEER2 / EER2 | Compressor | Sizes | Sound (as low as) |
| --- | --- | --- | --- | --- | --- |
| RA19AY | Prestige | 20 / 13 | Inverter-driven variable speed | 2 to 5 tons | 54 dBA |
| RA16AY | Classic Plus | 17 / 12 | Two-stage | 2 to 5 tons | 72 dBA |
| RA15AY | Classic Plus | 16 / 13 | Single-stage | 1.5 to 5 tons | 69 dBA |
| RA14AY | Classic | 15.2 / 12 | Single-stage | 1.5 to 5 tons | 70 dBA |
| RA13NY | Classic | 13.4 / 9 | Single-stage | 1.5 to 5 tons | 68 dBA |

The RA13NY's 13.4 SEER2 is below the U.S. Department of Energy's Southeast minimums for split air conditioners (14.3 SEER2 under 45,000 Btu/h, 13.8 SEER2 at or above), so it is not an option for a Boca Raton installation. Ratings depend on the matched indoor coil or air handler.

Choosing a model

## Which Rheem Air Conditioner Fits a South Florida Home

Read the EER2 column before the SEER2 column. EER2 is efficiency at a 95°F outdoor temperature, and Boca Raton spends a lot of summer afternoons near that. On Rheem's own figures the single-stage RA15AY is rated up to 13 EER2, a point higher than the two-stage RA16AY at 12, even though the RA16AY wins on seasonal SEER2. Which one saves more depends on how many hours your system runs at partial load versus flat out.

What the two-stage and variable-speed models add is longer, slower run cycles. If your house feels damp at a comfortable temperature, or rooms swing warm and cool as the system cycles, the RA16AY's low stage and the RA19AY's 40 to 100 percent inverter range give the indoor coil more time to dry the air. The RA19AY is also Rheem's EcoNet-enabled Prestige model, with built-in Bluetooth for setup and diagnostics.

Placement can decide it. Rheem rates the RA19AY as low as 54 dBA against 68 to 72 dBA for the single and two-stage units. In [west Boca](https://www.directcoolingfl.com/service-area/west-boca-raton) communities where the condenser sits a few feet from a lanai or the neighbor's wall, that difference is audible every evening.

Do not let efficiency outrun sizing. Rheem notes that proper sizing and installation are critical to rated performance. A load calculation, a duct check, and the AHRI-matched rating of the exact outdoor and indoor pairing are what turn a brochure number into a lower power bill. Our [AC installation page](https://www.directcoolingfl.com/ac-installation) walks through what that looks like on install day.

![Refrigerant gauges connected to a Rheem condenser on a raised rooftop stand](https://www.directcoolingfl.com/img/work/direct-cooling-rheem-condenser-gauges-rooftop.webp)

[Maintenance](https://www.directcoolingfl.com/ac-maintenance)Gauges on a rooftop Rheem condenser

Controls and monitoring

## EcoNet, Bluetooth and System Alerts on Rheem Equipment

Rheem's connected features differ by model, and they are worth sorting out before you choose a series. All of this comes from Rheem's Endeavor Line documents.

- **EcoNet on communicating models** Rheem's Prestige RA19AY is the EcoNet-enabled air conditioner in its 2026 lineup. With the EcoNet Smart Thermostat and app, Rheem says the homeowner gets remote control of the system and alerts sent directly to a phone or email. Rheem notes a Wi-Fi broadband connection is required.
- **An option for non-communicating models** For Endeavor models without EcoNet communication, Rheem pairs an ecobee Smart Thermostat Lite that works with EcoNet technology, giving app control and alerts without the communicating equipment.
- **Bluetooth for setup and service** Rheem lists built-in Bluetooth on the RA19AY, RP19AY, RD18AY, RP17AY and RD16AY. Rheem says it makes installation and service faster for the contractor, which can shorten a repair visit.
- **What alerts are good for** In a house that sits empty for part of the year, an alert that the system stopped cooling is the difference between a service call and a humidity problem. If remote monitoring matters to you, it narrows the Rheem choice to the Prestige models or a compatible thermostat.

Endeavor Line heat pumps

## Rheem Heat Pumps, Including Side-Discharge Models for Tight Spaces

In Boca Raton a heat pump with an air handler cools all summer and heats the handful of cold nights without relying only on electric heat strips. The DOE Southeast minimum for a split heat pump is 14.3 SEER2 and 7.5 HSPF2.

Rheem Endeavor Line low-GWP heat pumps (manufacturer figures, up to)

| Model | SEER2 / EER2 | HSPF2 | Compressor | Cabinet | Sound (as low as) |
| --- | --- | --- | --- | --- | --- |
| RP19AY | 20 / 12.5 | 8.5 | Inverter-driven variable speed | iM cabinet | 58 dBA |
| RD18AY | 19 / 13 | 10 | Variable speed twin rotary | Side discharge, universal | 50 dBA |
| RP17AY | 17 / 11.7 | 9.5 | Inverter-driven variable speed | Top discharge, universal | 55 dBA |
| RD16AY | 17 / 11 | 8.5 | Variable speed twin rotary | Side discharge, universal | 50 dBA |
| RP15AY | 16 / 11.7 | 8.1 | Two-stage | iM cabinet | 73 dBA |
| RP14AY | 15.2 / 11.7 | 7.8 | Two-stage | iM cabinet | 72 dBA |

Rheem describes its side-discharge heat pumps as part of a Sound and Space Constraint Solution for cramped or noise-sensitive locations, and its universal heat pumps as working with nearly any R-454B coil with a TXV, with minimal alterations. Source: Rheem Endeavor Line page and 2026 comparison brochure. More on [heat pumps](https://www.directcoolingfl.com/heat-pumps).

Refrigerant

## R-454B, R-32 and Rheem's PlusOne Leak Detection

Rheem has named R-454B its primary refrigerant for new systems. Here is what that means for a homeowner.

- **R-454B in central systems** Every Endeavor Line air conditioner in the table above lists R-454B. EPA's Technology Transitions table puts its global warming potential at 465, against 2,088 for [R-410A](https://www.directcoolingfl.com/refrigerant-changes).
- **R-32 in some ductless systems** Rheem has said some products, such as [mini splits](https://www.directcoolingfl.com/mini-splits), may use R-32 instead, which EPA lists at a GWP of 675. Both are A2L refrigerants, a lower-toxicity, lower-flammability class. See our [mini split page](https://www.directcoolingfl.com/mini-splits).
- **PlusOne Refrigerant Detection System** Rheem's low-GWP models carry a patented detection system that is factory- or field-installed in the furnace coil or air handler and covers the complete system. It is part of why the indoor and outdoor equipment are quoted as a matched set.
- **Less refrigerant in the coil** Rheem says the 7mm condenser coil used on models such as the RA16AY and RA15AY reduces refrigerant requirements by up to 15 percent.

**The limit is 700, not 750**

A Rheem article from October 2023 says EPA would set a 750 GWP limit for air conditioning. EPA's final number for new residential and light commercial AC and heat pump systems is 700, and EPA's May 2026 rule still uses 700 while letting pre-2025 R-410A inventory be installed until supply runs out. Our [refrigerant guide](https://www.directcoolingfl.com/refrigerant-changes) has the full timeline.

Warranty in Florida

## How a Rheem Warranty Works in Florida

Rheem's national brochure marks its 10-year conditional parts and conditional unit replacement terms as registration required. Florida is different.

- **No registration needed in Florida** Rheem's June 2024 Florida legislative update says registration is no longer required for Florida installations, and installs on or after July 1, 2024 receive the longest coverage offered on each model's Limited Parts Warranty. Florida Statute 559.957 bars conditioning any manufacturer warranty on registration.
- **Coverage stays with the house** Rheem's Florida update ties warranty coverage to the property, not the homeowner. Florida Statute 559.956 transfers it to a buyer automatically on sales on or after July 1, 2024, with no transfer fee and no extension of the remaining term.
- **Older installs keep their terms** Rheem says products installed before July 1, 2024 keep the warranty they had: a 5-year warranty stays 5 years and a 10-year warranty stays 10.
- **Prestige unit replacement** Rheem lists the Prestige RA19AY with 10-year parts plus a 10-year conditional unit replacement. Ask for the warranty certificate for your exact model; Rheem's terms vary by product.

Know what you have

## How to Read a Rheem Model Number Before You Call

Knowing your model saves a trip and tells you which refrigerant your system uses.

### Find the nameplate

It is the metal or vinyl label on the outdoor unit's side panel. EPA notes most air conditioners have a nameplate that identifies the refrigerant.

### Check the first letters

In Rheem's current Endeavor documents, RA models are air conditioners, and RP and RD models are heat pumps.

### Look for AY

Rheem labels its AY models (RA19AY, RA16AY, RP17AY and others) as Low GWP, the R-454B generation.

### Text us a photo

Send a clear photo of the nameplate to (561) 210-7605. We will tell you what you have and what it means for repair parts and refrigerant.

Brand choice

## Rheem or American Standard for Your Boca Raton Home

Both brands moved new central systems to R-454B and both build leak detection into those systems, so refrigerant is not the deciding factor. The differences are at the edges. American Standard's Platinum 20 tops out higher on paper at up to 23.6 SEER2. Rheem's lineup gives more choice in the middle, including side-discharge [heat pumps](https://www.directcoolingfl.com/heat-pumps) for tight side yards and a single-stage RA15AY with a 13 EER2 peak rating.

Controls differ too: Rheem's Prestige models run on EcoNet, while American Standard's variable-speed models use AccuLink. If you already own one ecosystem's thermostat, staying in it is simpler. Compare the two on our [American Standard page](https://www.directcoolingfl.com/american-standard), and judge any quote on the matched rating, the load calculation, and the installer's license, not the logo.

Before you sign

## What to Ask Before You Buy a Rheem System

- Which Endeavor series and exact model is quoted, and is it an AY (low-GWP) unit or remaining R-410A inventory?
- What is the AHRI-matched SEER2 and EER2 with the indoor coil or air handler in the quote?
- Where will the PlusOne Refrigerant Detection System be installed, and how is it tested at startup?
- Does a side-discharge model make sense for where the condenser sits?
- Is the contractor a current Rheem Pro Partner, and what Florida license number is on the permit?
- Which warranty terms come from Rheem, and what labor coverage, if any, comes from the installer?

Dispatch 24/7

[(561) 210-7605](tel:+15612107605)

Call or text. A real person answers and gets a technician moving.

[Call](tel:+15612107605) [Text](sms:+15612107605)

[Book online](https://book.housecallpro.com/book/Direct-Cooling/96b950a03c9d4d6db24741db866e2a4a?v2=true&lead_source=website)

![Direct Cooling technician connecting refrigerant lines on two new Rheem condensers on a raised stand](https://www.directcoolingfl.com/img/work/direct-cooling-rheem-condensers-raised-stand-install.webp)

[Installation](https://www.directcoolingfl.com/ac-installation)Two Rheem condensers on a raised stand

Related

- [American Standard](https://www.directcoolingfl.com/american-standard)
- [AC Replacement](https://www.directcoolingfl.com/ac-replacement)
- [Mini Splits and Ductless](https://www.directcoolingfl.com/mini-splits)
- [Membership plan](https://www.directcoolingfl.com/membership)
- [Areas we serve](https://www.directcoolingfl.com/service-area)

Where we work

## Where We Handle Rheem

Rheem installation and service across south Palm Beach County and north Broward. Tap a pin for the city.

Rheem service by area

[West Boca Raton](https://www.directcoolingfl.com/service-area/west-boca-raton)[Delray Beach](https://www.directcoolingfl.com/service-area/delray-beach)[Boynton Beach](https://www.directcoolingfl.com/service-area/boynton-beach)[Coral Springs](https://www.directcoolingfl.com/service-area/coral-springs)[Boca Raton](https://www.directcoolingfl.com/service-area/boca-raton)[Deerfield Beach](https://www.directcoolingfl.com/service-area/deerfield-beach)[Lake Worth](https://www.directcoolingfl.com/service-area/lake-worth)[Parkland](https://www.directcoolingfl.com/service-area/parkland)[West Palm Beach](https://www.directcoolingfl.com/service-area/west-palm-beach)

FAQ

## Rheem Questions From Boca Raton Homeowners

**Direct Cooling** FL Certified AC Contractor CAC1819111 Dispatch 24/7

Hi, this is Direct Cooling. Tap a question below for a straight answer.

Tap a question to ask

Not on the list? [Browse every answered question](https://www.directcoolingfl.com/faq), or [Text us](sms:+15612107605) [(561) 210-7605](tel:+15612107605)

**Do I need to register my Rheem AC in Florida?**

No. Rheem's own Florida update says registration is no longer required for Florida installations as of July 1, 2024, and Florida Statute 559.957 says a manufacturer warranty may not be conditioned on registration. Keep your invoice with the model and serial numbers.

**What happens to the warranty on a Rheem system installed before July 1, 2024?**

Rheem says it keeps its original terms. In Rheem's Florida update, a system that had a 5-year warranty stays at 5 years and one with 10 years stays at 10, and those warranties apply to the property for the length of the coverage, not to the person who bought it. Systems installed on or after July 1, 2024 get the longest coverage offered on that model.

**Do you service Rheem systems you did not install?**

Yes. We repair and maintain Rheem equipment whoever installed it, along with other brands. For warranty parts, the claim runs through the servicing contractor, so have the model and serial numbers from the nameplate ready.

**Can my older Rheem R-410A system still be repaired?**

Yes. EPA states existing R-410A systems can be repaired for their useful life, including major components like a condensing unit or compressor. EPA also notes HFC supply may lessen over time as the phasedown continues, which is worth weighing on an older system with a leak.

## Compare Rheem Models for Your Home

Call or text (561) 210-7605 for a written Rheem quote with the matched SEER2 and EER2, or a side-by-side with American Standard.

[(561) 210-7605](tel:+15612107605) [Book Online](https://book.housecallpro.com/book/Direct-Cooling/96b950a03c9d4d6db24741db866e2a4a?v2=true&lead_source=website)

Related

## Compare and Continue

[American Standard Authorized American Standard Customer Care Dealer for AC and heat pumps. Learn more](https://www.directcoolingfl.com/american-standard)[AC Replacement An honest repair-or-replace answer, then a clean change-out when replacement wins. Learn more](https://www.directcoolingfl.com/ac-replacement)[Mini Splits and Ductless Ductless cooling for additions, garages and rooms the central system never reaches. Learn more](https://www.directcoolingfl.com/mini-splits)

## Sources · page reviewed 2026-10-06

1. [Rheem, 2025 Pro Partner contractor brochure](https://files.rheem.com/blobazrheem/wp-content/uploads/sites/2/2025-Rheem-Pro-Partner-Heating-Cooling-Contractor-Brochure.pdf), read 2026-10-06
2. [Rheem, An inside look at what it means to be a Rheem Pro Partner](https://www.rheem.com/air-conditioning/articles/an-inside-look-at-what-it-means-to-be-a-rheem-pro-partner/), read 2026-10-06
3. [Rheem, Endeavor Line](https://www.rheem.com/endeavor/), read 2026-10-06
4. [Rheem, 2026 Endeavor Line heat pump and AC comparison brochure](https://files.rheem.com/blobazrheem/wp-content/uploads/sites/2/RHM5934-2026-RH-AC-HP-Product-Comparison-Brochure-R4a-Digital.pdf), read 2026-10-06
5. [Rheem, RA19AY Prestige air conditioner brochure](https://files.rheem.com/blobazrheem/wp-content/uploads/sites/2/RHM6030-Rheem-ACD-2026-AC-Brochure-RA19AY-R2b-Digital.pdf), read 2026-10-06
6. [Rheem, RA16AY Classic Plus air conditioner brochure](https://files.rheem.com/blobazrheem/wp-content/uploads/sites/2/RHM6030-A2L-Rheem-AC-Brochure-RA16AY-R1d-Digital.pdf), read 2026-10-06
7. [Rheem, RA15AY Classic Plus air conditioner brochure](https://files.rheem.com/blobazrheem/wp-content/uploads/sites/2/RHM6030-Rheem-ACD-2026-AC-Brochure-RA15AY-R1d-Digital.pdf), read 2026-10-06
8. [Rheem, RA14AY Classic air conditioner brochure](https://files.rheem.com/blobazrheem/wp-content/uploads/sites/2/RHM6030-Rheem-ACD-2026-AC-Brochure-RA14AY-R1d-Digital.pdf), read 2026-10-06
9. [Rheem, RA13NY Classic air conditioner brochure](https://files.rheem.com/blobazrheem/wp-content/uploads/sites/2/Rheem-RA13NY-R2b-Digitl.pdf), read 2026-10-06
10. [Rheem, What to know about the 2025 HVAC refrigerant change (October 2023)](https://www.rheem.com/air-conditioning/articles/what-to-know-about-the-2025-hvac-refrigerant-change/), read 2026-10-06
11. [Rheem Government Affairs, Florida HVAC warranty legislative update (June 2024)](https://files.myrheem.com/rheempublic/Warranty/Florida%20HVAC%20Warranty%20Terms%20and%20Conditions.pdf), read 2026-10-06
12. [City of West Palm Beach eGovPlus permit portal (search contractor CAC1819111)](https://onestopshop.wpbgov.com/eGovPlus/), read 2026-10-06
13. [EPA, Technology Transitions GWP reference table](https://www.epa.gov/climate-hfcs-reduction/technology-transitions-gwp-reference-table), read 2026-10-06
14. [EPA, Technology Transitions final rule fact sheet (May 2026)](https://www.epa.gov/system/files/documents/2026-05/fact-sheet-san-12166-technology-transitions-frm.pdf), read 2026-10-06
15. [EPA, Frequent Questions on the Phasedown of HFCs](https://www.epa.gov/hfcs/frequent-questions-phasedown-hydrofluorocarbons), read 2026-10-06
16. [EPA, Residential air conditioning and the phaseout of HCFC-22 (2020)](https://www.epa.gov/ods-phaseout/residential-air-conditioning-and-phaseout-hcfc-22-what-you-need-know), read 2026-10-06
17. [U.S. DOE, 2023 central air conditioner and heat pump standards FAQ](https://www1.eere.energy.gov/buildings/appliance_standards/pdfs/2023_CAC_Standards_FAQ_10-5-2022_Final.pdf), read 2026-10-06
18. [American Standard, Best air conditioners (June 2025)](https://www.americanstandardair.com/resources/blog/best-air-conditioners/), read 2026-10-06
19. [Florida Statutes 559.957, warranties on HVAC equipment](https://www.flsenate.gov/Laws/Statutes/2025/0559.957), read 2026-10-06
20. [Florida Statutes 559.956, warranty transfer on home sale](https://www.flsenate.gov/Laws/Statutes/2025/0559.956), read 2026-10-06